Water Damage Categories
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Category 1 – Clean water
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Water originating from either a broken pipe or a burst supply line to an appliance.
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May deteriorate in cleanliness when in contact with structural surfaces and content materials.
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The only Category of water loss where you are able to utilize in place drying.
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Statistically, there is no such thing as clean water, as once the water comes into contact with carpet, it is gray water.
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Category 2 – Gray water
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Water originating from an appliance discharge, or from inside an appliance.
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Water containing a significant degree of chemical, biological and/or physical contamination.
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Cushion (carpet pad) must be removed and replaced.
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Carpet that is saved must be cleaned with hot water extraction.
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Clean water becomes gray water after 72 hours.
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Category 3 – Black water
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Grossly unsanitary water containing pathogenic agents arising from sewage or other contaminated water sources.
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Water originating from a source that poses substantial threat to human health.
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Carpet and cushion must be removed and disposed. All porous materials must be disposed of.
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Gray water becomes black water after 72 hours.
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